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Over 750 clients and 50,000 employees trained

CCCA's Aboriginal and Torres Strait Islander Cultural Competence courses are designed as pre-cursors to more in-depth or localised face-to-face training.

Typically, participants entering face-to-face training as a first up option have a low level of knowledge and context that prevents them from effectively engaging with the trainer.

Trainers reported that sessions typically revert to one-way information sessions, whilst organisations reported issues with staff experiencing adverse emotional reactions to sensitive materials such as Stolen Generation stories, as well as barriers going up in more direct ‘guilty,sorry,sad’ approaches to training where employees felt they were under prepared and unable to engage appropriately.

The CCCA curriculums were developed over a period of two years in conjunction with an Indigenous Advisory Panel, the Indigenous Directorate at TAFE, the Indigenous Directorate at the Department of Education and Training and are updated annually.

The online courses allow participants to complete the training in their own time, at their own pace and in a non-confrontational environment. Providing participants with the confidence, knowledge and context to move forward into face-to-face training that ultimate delivers stronger applied outcomes.

CCCA courses deliver real and lasting change through changed attitudes and behaviours, resulting in culturally appropriate and trauma-informed workplaces, employees, policy and program development, and service delivery which in turn improves the lives and outcomes for Aboriginal and Torres Strait Islander peoples.

 
 

Useful downloads

Download additional information about CCCA’s courses; the course competencies; the learning outcomes; learner testimonials; and useful Aboriginal and Torres Strait Islander factsheets.

Client testimonials

Listen to how CCCA’s cultural competence training initiated change programs within the education sector.

Hear how CCCA’s cultural competence course has transformed this clients organisation both inside and out.

CCCA clients include

NDIS Department of Defence NSW FACS Salvation Army Carers Australia University of Newcastle
Australian Super CEWA Human Rights Commission Aust Bureau of Statistics NT Government Wyndham City Council
ACT Education Womens Hospital Westpac Mission Australia NSW Health GP Down South
Unilever WWF DFSI CCYP Lismore City Council Dept Social Services
Randstad James Cook University SVA YOTS ACT community services ACARA
Mid Coast Communities Vinnies Uni of Southern QLD CVGT RACQ PHN Adelaide
NDIS Department of Defence NSW FACS Salvation Army
Carers Australia University of Newcastle Australian Super CEWA
Human Rights Commission Aust Bureau of Statistics NT Government Wyndham City Council
ACT Education Womens Hospital Westpac Mission Australia
NSW Health GP Down South Unilever WWF
DFSI CCYP Lismore City Council Dept Social Services
Randstad James Cook University SVA YOTS
ACT community services ACARA Mid Coast Communities Vinnies
Uni of Southern QLD CVGT RACQ PHN Adelaide