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Learner
management tools

CCCA provides a comprehensive range of tools to manage your learners, including:

  • Add and invite learners (bulk uploads, resend invitations, retrieve training licences, withdraw learners).
  • Manage and update employee profiles.
  • Track progress (start, end date, number of logins, completion status etc).
  • Download completion certificates and action plans.
  • Automated training activation and expiry date email alerts.

Training administration

In addition, CCCA enables you to cascade the administration of the training program down to sub-accounts and/or third-parties.
Features include:

  • Create and manage unlimited sub-accounts.
  • Create and manage unlimited administrators at master and sub-account levels,
    with role specific functions (i.e. learner management only, course management).
  • Central purchasing of licences to maximise volume discounts.
  • Allocate licences to each sub-account to self-manage.
  • Full access to the macro view of training across the whole organisation.
  • Sub-accounts can invite and manage their own employees.
  • Sub-accounts can run their own completion reports (including automated reports).

Real-time reporting

CCCA provides real-time and standard reporting, including:

  • Completion status reports – aggregated view and filtering by sub-account if applicable.
  • Automated employee expiry reports.
  • Comprehensive data filters and data export options (including Excel).

Increased employee engagement

CCCA supports powerful content tools that are designed to create a more immersive learning experience, including:

  • Pre and post reflections (real-time comparisons).
  • Course notes feature for employees to document thoughts and record key information.
  • Interactive action plan builder that will enable employees to build their own personalised plan which is exported as part of the learner resource pack PDF in real time at the end of the course.
  • The learner resource pack (auto-generated PDF) containing the employee’s certificate, course notes, pre and post reflection scores, assessment outcomes, action plan, additional resources on course topics and multiple factsheets with useful information.
  • Real time server interactions support quizzes/assessments and content features.
  • Question, comment and moderator features.
  • All content types are supported including video, audio, image, image gallery, document download, multimedia files, PowerPoint, quizzes, quotes, tables, Flash and text
  • Employees are able to login and out as many times as they like, the LMS includes auto save features, progress status and returns employees to where they last left off.

Accessibility

The CCCA technology is WCAG 2.1 level AA compliant ensuring all learning materials are accessible to people with disabilities.

Features include:

  • All videos captioned and text transcript provided.
  • Respecting font sizes and colour contrasts.
  • Semantically structured.
  • Keyboard operable.
  • Text reading capability via assistive
    text to speech technology.

In addition, the courses can be accessed:

  • Online (compatible with all main browsers including IE 8).
  • Via smartphone and tablet through responsive designs.
  • Standardised and intuitive user interfaces ensure a consistent experience across all devices.
  • An iOS and Android App that would enable employees to complete the training even when offline is optional as a costed extra.

Customisation options

CCCA has extensive standard customisation features that are included at no additional cost:

  • Branded login page.
  • Branded training portal.
  • Bespoke employee enrolment data fields for reporting purposes.
  • Course communications – invitation and completion emails.
  • Automated branded course completion certificate and learner resource pack.

Optional extras include:

  • Branded course interfaces/templates.
  • Organisational specific content (videos, modules, language etc).
  • Bespoke assessments and action plan (i.e. aligned to RAP objectives).

LMS technology and data management

CCCA’s LMS technology is a Cloud solution that runs on the Microsoft Azure platform with Australian based data centres and is updated regularly using the latest technologies. Full specifications are available upon request.

LMS integration tools

CCCA integration options include:

  • A set of RESTful API interfaces for easy integration with external systems including learner management, completions reporting and SSO (Single Sign-On). For more information see: https://www.ccca.com.au/api/v1/Help
  • Custom integrations with existing systems and applications (LMS / HRIS / finance etc).

Course builders

CCCA’s LMS is a pay-as-you-go cloud (SaaS) platform with powerful course builders that enable organisations to build, manage and sell training courses. The LMS supports online, face-to-face, blended and SCORM course types, unlimited courses and unlimited learners. The platform can be used to develop additional resources in your learning pathway or to support independent training requirements.