Aboriginal and Torres Strait Islander cultural competence training

CCCA will work with your organisation to assess your organisation’s cultural competence needs, as well as your staff’s current and desired cultural capability. CCCA will identify the knowledge gaps and facilitate the development of your cultural learning pathway.

CCCA develops fit for purpose training strategies and learning solutions that utilise existing courses and resources where appropriate to minimise costs. Our services include strategic planning and modelling, curriculum and pedagogy management, content development, competence mapping, accreditation and project management.

Community consultation and engagement (deep listening)

CCCA has extensive community consultation experience which underpins effective program development and implementation. Our approach is based on ‘Deep Listening’ which ensures that genuine Aboriginal and Torres Strait Islander voices are heard and represented in our solutions. Our services include community stakeholder mapping, partnership brokerage, consultation plan design, consultation management and report writing.

Co-design and development of cultural appropriate and trauma-informed policy, programs and service delivery

CCCA builds de-colonising practices into its solutions to support an enhancement and understanding of how white privilege continues to impact the way Aboriginal and Torres Strait Islander peoples experience historical and current trauma.

CCCA helps organisations and staff understand what trauma is, explore trans and inter-generational trauma and understand how it manifests. Building empathy with Stolen Generation survivors, exploring survival capacity and what supports resilience is at the heart of how CCCA creates trauma-informed workforces, policies, programs and service delivery. Our services include stakeholder engagement, social research, training design and content development (eLearning and face-to-face), workshop design, reporting and recommendations.

Cultural competence/capability frameworks

CCCA works with organisations to design and develop practical cultural capability frameworks, supported by easy-to-implement to implement training solutions and learning pathways. Frameworks are designed to identify the capabilities that will drive change within the organisation and support culturally appropriate workplaces, workforces, policies, practices and service delivery all of which are designed to improve outcomes for Aboriginal and Torres Strait Islander peoples.

Employment, development and leadership strategies

CCCA has extensive experience in developing Aboriginal employment strategies including attraction and retention, coaching and mentoring, training and development, leadership programs and communication. Our services include strategy design, community engagement, communication strategy development and delivery, workshop design and facilitation, reporting and recommendations, partnership brokerage.

Governance

CCCA works with clients to develop the systems and mechanisms through which the organisation and its people are held accountable for reconciliation activities. CCCA works with organisations to develop the structure through which the strategic objectives can be set, the systems to achieve them and the performance monitoring. Our services include strategy design, partnership brokerage and report design.

Reconciliation Action Plan (RAP)

CCCA works with clients to develop, implement and/or assist with reconciliation action plans. Our experience covers authoring RAPs up to the elevate level; design and development of solutions for RAP objectives; coaching and mentoring for RAP committees; integration of RAPs or reconciliation activities across multiple stakeholder groups; RAP review and evaluation. Our services include workshop design & facilitation, copywriting, partnership brokerage, design management, implementation design and planning.

Social and community research

CCCA services include community and stakeholder engagement, research evaluation, qualitative and quantitative research design and facilitation, research project management, reporting and recommendations.

Supplier diversity and procurement

CCCA has specific experience in the design and development of supplier diversity and procurement strategies and policy. Other services include Indigenous business engagement, Indigenous business sector research, implementation strategy design, reporting and compliance.