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2026 Cultural Capability Courses
Now Live – Enrol Today

Our new three-course online learning pathway supports a progressive learning journey from cultural awareness to cultural competence, and ultimately, to cultural safety.

Aligned to the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework, it provides a structured, scalable approach to developing meaningful, respectful, and culturally safe engagement across all industries, roles, and sectors.

 

KNOWING: Cultural Awareness Training

Understanding Aboriginal and Torres Strait Islander Cultures
Developed by the Centre for Cultural Competence Australia (CCCA), this course provides a foundation-level introduction to Aboriginal and Torres Strait Islander cultures, histories, and perspectives. It supports the development of cultural understanding and self-awareness, which are essential to building respectful and effective relationships with First Nations peoples. This course aligns with the KNOWING domain of the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework. It explores core concepts such as cultural identity, kinship, connection to Country, language, worldviews, and the diversity of Aboriginal and Torres Strait Islander communities. It also introduces learners to the impacts of colonisation and dispossession as key historical contexts for understanding current realities. This is the first in a series of three courses designed to support a progression from cultural awareness (Understanding Aboriginal and Torres Strait Islander Cultures), to cultural competence (Delivering Stronger Aboriginal and Torres Strait Islander Outcomes), to cultural safety (Embedding Cultural Safety: Trauma-Informed Leadership and Practice). The course encourages personal reflection and insight into how our own cultural lens influences the way we see and engage with others. By strengthening foundational cultural knowledge, learners will be better prepared to build inclusive relationships, engage more meaningfully, and begin their broader cultural capability journey.
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Developed by the Centre for Cultural Competence Australia (CCCA), this course provides a foundation-level introduction to Aboriginal and Torres Strait Islander cultures, histories, and perspectives. It supports the development of… more information

DOING: Cultural Competence Training

Delivering Stronger Aboriginal and Torres Strait Islander Outcomes
Delivering Stronger Aboriginal and Torres Strait Islander Outcomes supports learners to move from cultural awareness to cultural competence. It focuses on the practical strategies, behaviours, and tools needed to apply cultural knowledge effectively and respectfully in everyday situations. While it is designed as the second stage in our three-part learning pathway, it can also be taken as a standalone course for those who have completed an equivalent awareness program. The course builds the capability to engage respectfully and effectively with Aboriginal and Torres Strait Islander peoples and communities, and to identify and challenge culturally unsafe practices and assumptions. Participants explore the impact of racism, bias, and exclusion in policy, service delivery, and workplace culture, while developing strategies to support cultural safety, inclusive communication, and shared decision-making. They also reflect on their own role in shaping culturally capable systems, teams, and environments, regardless of position, profession, or sector. Developed by the Centre for Cultural Competence Australia (CCCA) and guided by the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework, this training develops culturally informed knowledge, skills, and behaviours that can be applied across a wide range of contexts. By the end of the course, participants are equipped to take meaningful and accountable action and are well prepared to progress to the final stage of the pathway, Embedding Cultural Safety: Trauma-Informed Leadership and Practice, where cultural capability becomes a sustained part of leadership and everyday practice.
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Delivering Stronger Aboriginal and Torres Strait Islander Outcomes supports learners to move from cultural awareness to cultural competence. It focuses on the practical strategies, behaviours, and tools needed to apply cultural… more information

BEING: Cultural Safety Training

Embedding Cultural Safety: Trauma-Informed Leadership and Practice
This course is designed to help you move beyond awareness and practical skills, towards making cultural capability an integral part of who you are and how you work. It is aligned to the BEING domain of the Aboriginal and Torres Strait Islander Cultural Capability Framework, which focuses on embedding cultural values, safety, and accountability into personal and organisational practice as an ongoing commitment. It builds on the cultural knowledge developed in the 'Understanding Aboriginal and Torres Strait Islander Cultures' course and the applied skills from 'Delivering Stronger Aboriginal and Torres Strait Islander Outcomes', as well as equivalent cultural awareness and competence programs. It offers valuable insights and strategies for anyone seeking to strengthen their leadership, embed cultural safety, and create meaningful change in their workplace or community. Focusing on cultural safety, leadership integrity, and trauma-informed practice, the course explores how to integrate cultural capability into your values, behaviours, decision-making, and organisational culture. It equips you to create environments where Aboriginal and Torres Strait Islander peoples feel respected, included, and safe. By the end of the course, you will be prepared to lead with empathy, foster trust, challenge systemic barriers, and drive long-term change that reflects reconciliation in action.
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This course is designed to help you move beyond awareness and practical skills, towards making cultural capability an integral part of who you are and how you work. It is aligned to the BEING domain of the Aboriginal and Torres… more information

CCCA FLAGSHIP CULTURAL COMPETENCE COURSE
(KNOWING + DOING)

CCCA Aboriginal and Torres Strait Islander Cultural Competence Course
This 2025–26 course is the latest edition of the flagship CCCA Aboriginal and Torres Strait Islander cultural competence course, replacing all previous versions. Developed by the Centre for Cultural Competence Australia (CCCA) and aligned with the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework, the course builds both foundational knowledge and practical capability to support respectful, informed, and culturally safe engagement with Aboriginal and Torres Strait Islander peoples, communities, and organisations. The first part of the course introduces learners to core concepts such as cultural identity, kinship, Country, language, and worldview, alongside the historical and social context of colonisation, dispossession, and cultural diversity. It encourages reflection on how our own cultural lens shapes the way we see and relate to others, strengthening the self-awareness needed for genuine, inclusive relationships. The second part focuses on translating knowledge into action. Learners explore practical strategies, behaviours, and communication approaches that support cultural competence in everyday work and service delivery. They examine how racism, unconscious bias, and exclusion affect outcomes, and develop the skills to create more culturally responsive, inclusive, and accountable systems and environments. Participants are supported to recognise their individual and professional influence, challenge culturally unsafe practices, and take responsibility for contributing to change - regardless of role, sector, or level of experience. By integrating cultural understanding with practical application, this course moves learners beyond just awareness and ensures that they are equipped not only to recognise and respect Aboriginal and Torres Strait Islander cultures, but also to apply that knowledge in ways that make a genuine difference. It lays the foundation for more effective, culturally capable practice and prepares participants to take the next step towards cultural safety, leadership, and long-term change. Three-part Cultural Capability Learning Pathway: This course combines Course One (Understanding Aboriginal and Torres Strait Islander Cultures) and Course Two (Delivering Stronger Aboriginal and Torres Strait Islander Outcomes) from our new three-part online training series, which supports a progressive learning journey from cultural awareness to cultural competence, and ultimately, to cultural safety. For organisations seeking a more flexible or lower-cost entry point, each of these two curricula can also be purchased and completed separately as standalone courses. The third and final stage in the pathway, Embedding Cultural Safety: Trauma-Informed Leadership and Practice, is available as a follow-on course for learners and organisations ready to embed cultural capability into leadership, systems, and sustained practice.
more information
This 2025–26 course is the latest edition of the flagship CCCA Aboriginal and Torres Strait Islander cultural competence course, replacing all previous versions. Developed by the Centre for Cultural Competence Australia (CCCA)… more information
 

CCCA’s consulting services

  • Aboriginal and Torres Strait Islander cultural competence training
  • Community consultation and engagement (deep listening)
  • Co-design and development of cultural appropriate and trauma-informed policy, programs and service delivery
  • Cultural competence frameworks and accreditation
  • Employment, development and leadership strategies
  • Governance
  • RAP development, implementation and assistance
  • Social/community research
  • Supplier diversity and procurement