The Centre for Cultural Competence Australia (CCCA) offers a strategic outcomes-focused framework to help organisations drive measurable and lasting change for Aboriginal and Torres Strait Islander peoples.

Grounded in cultural safety, accountability, and measurable impact, our reconciliation model enables organisations to:

• Identify, manage and deliver reconciliation initiatives (including existing RAP commitments).
• Align activities to long-term strategic objectives.
• Track and evaluate performance across programs, policies, and people.
• Ensure every initiative contributes to improving Indigenous lives.

At the centre of our model is the CCCA client, surrounded by five interconnected domains of engagement: Stakeholder Engagement, Governance, Community Engagement, Employment & Leadership, and Supplier Diversity.

These domains guide the development and implementation of reconciliation actions across policy, service delivery, and structural reform.

Where the Knowledge Gap Manifests

This Knowledge Gap does not exist in isolation, it flows outward, influencing critical touchpoints across every part of policy, program, and service design.

How CCCA Can Help

CCCA’s three-course Cultural Capability Learning Pathway, consulting services, and long-standing public sector partnerships are specifically designed to help organisations close the knowledge gap - structurally, sustainably, and respectfully.

Our work helps clients embed the KNOWING, DOING, and BEING domains of the Commonwealth Aboriginal and Torres Strait Islander Cultural Capability Framework across programs, policies, and performance measures.

Contact us to learn more about how we can support your organisation to deliver measurable, culturally safe outcomes that improve Aboriginal and Torres Strait Islander lives.